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Claiming Your Business Online | Capitol Hill Business Session
- Jan 29, 2019
- 1 min read
Review presentations from the first 2019 Capitol Hill Business Session to learn more about Claiming Your Business Online with Google, Yelp, and the City Walker App.
Join us on February 27 for our next session: The Future of Retail Businesses. Free with reservation.
Claiming a business online made me pay closer attention to reputation from the customer side, because a listing, website, map profile, and social page can look organized before real buyer feedback is considered. When I help compare a small business, I look at comments about service quality, product consistency, response time, delivery, billing clarity, and repeat customer impressions. Reviews are not a replacement for checking the business directly, but they can show where people notice the same strengths or concerns over time. For that reason, I used https://www.pissedconsumer.com/ alongside other customer-feedback sources while building a clearer picture of public reputation. It feels useful when a company is trying to be visible online and customers are already describing their experience in plain…